Place a qualifying order over $49* and receive FREE DOMESTIC GROUND SHIPPING. When your order subtotal reaches $49 in the shopping cart the shipping charge for associated qualifying items will automatically be adjusted on your order. If you continue to see a shipping charge on your order, please check the exclusions listed below.
*Ground shipping to the 48 contiguous states only (FPO/APO excluded). *Freight orders are excluded from the Free Shipping Promotion. Any order containing items requiring freight shipping will incur one of the two following shipping charges, determined by total weight: $75 for orders between 75 and 125 pounds; $150 for orders more than 125 pounds. **Orders must be at least $49, before tax, to qualify. This offer also excludes Oppo, demos, closeouts/sale items and freight shipped items. This offer cannot be applied to previously placed orders. Music Direct reserves the right to select the carrier and ship method within the terms of this offer. Music Direct reserves the right to change the terms of this promotion or discontinue this offer at any time. This offer is not included on any shipments to FPO/APO addresses. Music Direct will contact you with shipping charges for these addresses. Customers can choose an alternative expedited shipping method but it will not qualify for this free shipping offer.Music Direct will not charge additional shipping for any back orders items. Orders will be held to ship all back ordered items together when they are all received in stock.
Please Note: Orders that are less than $125 are not guaranteed to ship via FedEx. The ground shipping method used will be determined at Music Direct's discretion. Average ground delivery time ranges from 7-14 business days. Music Direct does not guarantee delivery within that specified time period.
We strive for 100% customer satisfaction with every order and back it up with our 60-Day Satisfaction Guarantee. Should you have an issue of any kind, rest assured we're here to make it right! We stand behind every product we sell and offer free live support if you need assistance setting-up, troubleshooting, or maximizing your purchase. We also have a variety of resources available to customers including:
In the event you receive a defective or damaged product you can exchange or return items within 60 days. You can review our complete return policy here.
Email Customer Service
Chicago, IL 60660