Music Direct - Sale Terms

When a music sale or discount promotion is active, place any qualifying order on our website using the provided promo code and save on all qualifying in-stock music.

Preorders, backorders, and items currently on sale may not qualify for this discount.
If the promotion has a minimum purchase amount, the order will not qualify for the sale until the shopping cart contains the required dollar amount prior to the discount being applied.

The discount will be applied to your order after entering the required promo code.

For all qualifying items, the discount will be visible in your cart. If a particular item does not show the discount, it is not eligible for this sale. Please call Music Direct with any product specific questions.

This offer excludes backorders, most closeouts/sale items and freight shipped items.
This offer cannot be applied to previously placed orders.
Music Direct reserves the right to select the carrier and ship method within the terms of this offer.
Music Direct reserves the right to change the terms of this promotion or discontinue this offer at any time.
Average delivery time ranges from 3 - 10 business days. Music Direct does not guarantee delivery within that specified time period.

Back Orders/Pre-Orders
Music Direct will not charge for backorders or preorders until they are in-stock and ready to ship to you. We do not charge additional shipping for backordered items. Orders will be held until all the backordered items are in-stock and can ship together. We reserve the right to cancel backorders (except for Mobile Fidelity Sound Lab titles) that have been unavailable for more than six months.

Your credit card will be authorized upon submitting an order:
Upon submitting an order with Music Direct the credit card used will be authorized for the full amount of the order, however the charge will occur at the time of shipping. The charge will only be for the items that are actually shipped out of our warehouse (plus any shipping costs that may be associated with the shipment). If the items are not shipped out soon the initial authorization will expire and the charge will occur at a later date once the items arrive into stock and they are shipped out.

Sales Tax
Music Direct collects applicable sales tax on items shipping to states where we have been required by law.  At this time, only the following US states are not being collected :

New Hampshire

When required, Music Direct will also collect sales tax in other states.

In other states where we don't currently collect sales tax, it may be the customer's responsibility to assure that all appropriate state use taxes are paid.

* denotes states in which Music Direct has a physical nexus and is required to collect based on the nexus presence and location, these tax rates are not based on recipient/destination location of the customer within these states.

For more information please see the following: South Dakota Vs. Wayfair


Music Direct Price and Satisfaction Guarantees

In addition to placing a premium value on personal relationships and customer service, Music Direct aims to provide the lowest prices available on the products we sell on our website.  

We check daily to ensure our prices match those of other authorized dealers and immediately update them if/when a manufacturer changes its pricing or policies. If you find a lower advertised price from an authorized retailer, simply call us and we will both match the price and correct any potential discrepancy. Please note that the availability of counterfeit items offered at low prices by unauthorized dealers has skyrocketed. If you have questions or uncertainties with what you see on another website, our trained staff can be reached at 312-433-0200.

Last but not least, every piece of audio gear and a majority of the accessories we sell are backed by our 100% Satisfaction Guarantee. If within 60 days of your purchase you are not happy with the performance or fit, you can return or exchange the item.